.bot-story{padding-top:48px;padding-bottom:100px}.story-intro{display:grid;grid-template-columns:1.2fr 1fr;gap:40px;align-items:end;margin-bottom:32px}.story-intro h2{font-size:clamp(32px,4vw,54px);line-height:1.06;margin:14px 0 0}.story-intro>p{max-width:440px;color:#52624e;font-size:17px;line-height:1.65;margin:0}.story-stage{position:relative;isolation:isolate;height:610px;overflow:hidden;background:radial-gradient(ellipse at 22% 30%,#294939 0,#16332b 45%,#0e241e 90%);border-radius:24px;color:#f4edd5;box-shadow:0 28px 60px #183d2d18}.story-top{position:absolute;top:25px;left:30px;right:30px;display:flex;justify-content:space-between;gap:16px;font:10px/1.5 Arial,sans-serif;letter-spacing:1.6px;color:#afc595}.story-caption{position:absolute;left:30px;top:60px;width:48%;font:italic 25px/1.4 Georgia,serif;margin:0;color:#d7e5bb;transition:opacity .4s}.night-room{position:absolute;left:3%;top:155px;width:44%;height:225px;transition:opacity 1s,transform 1s}.night-sofa{position:absolute;bottom:0;left:10%;width:78%;height:76px;background:#3a5841;border-radius:32px 32px 12px 12px;box-shadow:inset 0 -14px 0 #2b4434}.night-sofa:before{content:'';position:absolute;top:-48px;left:16px;right:16px;height:78px;border-radius:28px 28px 8px 8px;background:#36513c}.night-sofa:after{content:'';position:absolute;top:-14px;left:-14px;width:34px;height:72px;border-radius:14px;background:#48634a;box-shadow:285px 0 #48634a}.night-guest{position:absolute;bottom:48px;left:45%;width:62px;height:106px;transform:rotate(-6deg);transition:transform 1s}.guest-head{position:absolute;top:0;left:14px;width:34px;height:37px;border-radius:45%;background:#c89169;box-shadow:inset 0 8px #393d2b}.guest-body{position:absolute;top:34px;left:5px;width:51px;height:65px;border-radius:19px 19px 8px 8px;background:#d6ef92}.guest-arm{position:absolute;top:55px;left:37px;width:13px;height:35px;background:#c89169;border-radius:9px;transform:rotate(-48deg)}.guest-phone{position:absolute;top:42px;left:58px;width:12px;height:23px;background:#f4edd5;border:3px solid #37513b;border-radius:4px;transform:rotate(-15deg);box-shadow:0 0 18px #d6ef923b}.night-window{position:absolute;top:0;right:10%;width:85px;height:94px;border:6px solid #3e6048;background:#0a1b16;border-radius:6px;box-shadow:inset 0 0 18px #0006}.night-window:after{content:'';position:absolute;left:40px;top:0;bottom:0;width:4px;background:#3e6048}.night-moon{position:absolute;right:12px;top:14px;width:22px;height:22px;background:#f3d697;border-radius:50%;box-shadow:-6px -3px 0 0 #0a1b16 inset}.night-star{position:absolute;left:14px;top:20px;width:2px;height:2px;background:#d6ef92;box-shadow:9px 24px #d6ef92,0 54px #d6ef92}.night-lamp{position:absolute;left:3%;top:20px;width:58px;height:160px;border-bottom:5px solid #82916a}.night-lamp:before{content:'';position:absolute;left:27px;top:20px;width:4px;height:138px;background:#82916a}.night-lamp i{position:absolute;top:0;left:0;width:58px;height:39px;background:#b3bd81;clip-path:polygon(25% 0,75% 0,100% 100%,0 100%);filter:drop-shadow(0 10px 25px #e8eb9566)}.night-rug{position:absolute;left:2%;bottom:-32px;width:95%;height:22px;background:#0e241e;border-radius:50%;z-index:-1}.story-call{position:absolute;top:417px;left:5%;width:41%;text-align:center;transition:opacity .8s}.story-ringer{width:48px;height:48px;display:grid;place-items:center;background:#456548;color:#d6ef92;border-radius:50%;margin:auto;animation:call-ring 1s infinite;position:relative}.story-ringer svg{width:26px;height:26px}.story-ringer:after{content:'';position:absolute;inset:-8px;border:1px solid #d6ef9255;border-radius:50%;animation:call-wave 1.5s infinite}.story-call-label{display:block;margin-top:12px;font-size:13px;color:#b6caa8}.story-missed{opacity:0;transform:translateY(6px);transition:.6s;font:italic 19px/1.3 Georgia,serif;color:#e0a586;margin:10px 0 0}.story-missed span{font-size:13px;color:#bcad93}.story-stage[data-beat]:not([data-beat="0"]) .story-missed{opacity:1;transform:none}.story-stage:not([data-beat="0"]) .story-ringer{animation:none;color:#a8977e;background:#3c4940}.story-stage:not([data-beat="0"]) .story-ringer:after{animation:none;opacity:0}.helper-launch{position:absolute;right:26px;bottom:30px;width:66px;height:66px;border:0;background:#d6ef92;border-radius:50%;padding:5px;opacity:0;transform:scale(.5);pointer-events:none;z-index:4;box-shadow:0 10px 25px #0006;cursor:pointer}.helper-launch svg{width:100%;height:100%;overflow:visible}.helper-badge{position:absolute;right:0;top:0;width:13px;height:13px;border-radius:50%;background:#bc704e;border:2px solid #16332b}.helper-hello{position:absolute;right:106px;bottom:42px;border-radius:12px 12px 3px 12px;background:#f4edd5;color:#2c3b28;padding:12px 17px;font-size:14px;opacity:0;transform:translateY(6px);transition:.4s;pointer-events:none}.helper-hello small{display:block;color:#8c6a4f;font:italic 12px Georgia,serif;margin-bottom:3px}.story-stage[data-beat="2"] .helper-hello{opacity:1;transform:none}.story-chat{position:absolute;right:24px;top:72px;width:43%;max-width:420px;bottom:24px;border-radius:18px;padding:20px 18px 16px;background:#f4edd5;color:#2c3b28;opacity:0;transform:scale(.7);transform-origin:100% 100%;z-index:5;box-shadow:0 20px 50px #0004;display:flex;flex-direction:column;pointer-events:none}.helper-header{display:flex;gap:10px;align-items:center}.helper-face{width:48px;height:48px;flex:none}.helper-face svg{width:100%;height:100%;overflow:visible}.helper-header strong{display:block;font-size:15px}.helper-header span:not(.helper-online){display:block;font-size:11px;color:#76694d;margin-top:3px}.helper-online{width:6px;height:6px;border-radius:50%;background:#719347;margin-left:auto}.story-disclosure{font:9px/1.5 Arial,sans-serif;letter-spacing:1px;color:#7d6c51;border-bottom:1px solid #dcd4b9;padding-bottom:12px;margin:8px 0 14px}.story-messages{display:flex;flex-direction:column;gap:9px;overflow:auto;scrollbar-width:thin;scrollbar-color:#b8ca91 transparent;flex:1;min-height:0;overscroll-behavior:contain}.story-message{max-width:92%;padding:10px 12px;border-radius:12px;font-size:14px;line-height:1.4;opacity:0;transform:translateY(8px);transition:opacity .35s,transform .35s;flex:none}.story-message.show{opacity:1;transform:none}.story-message.bot{background:#e6dfc4;border-bottom-left-radius:3px;align-self:flex-start}.story-message.customer{background:#c6dba1;border-bottom-right-radius:3px;align-self:flex-end}.helper-typing{height:12px;flex:none;margin:5px 0;opacity:0}.helper-typing i{display:inline-block;width:4px;height:4px;background:#8a8265;border-radius:50%;margin-right:3px;animation:helper-type 1s infinite}.helper-typing i:nth-child(2){animation-delay:.15s}.helper-typing i:nth-child(3){animation-delay:.3s}.story-stage.is-typing .helper-typing{opacity:1}.story-questions{border-top:1px solid #dcd4b9;padding-top:9px;margin-top:7px;flex:none}.story-questions[hidden]{display:none}.story-questions span{display:block;font-size:10px;color:#76694d;margin-bottom:6px}.story-questions button{border:1px solid #b3bf92;border-radius:20px;padding:6px 10px;color:#344329;background:transparent;font-size:11px;cursor:pointer;margin:0 3px 0 0}.story-extra{font-size:12px;line-height:1.4;margin:0}.story-extra:not(:empty){margin-top:8px}.story-result{position:absolute;left:30px;bottom:44px;width:43%;display:flex;gap:12px;align-items:center;opacity:0;transform:translateY(8px);transition:.8s}.story-result strong{font:24px Georgia,serif;color:#d6ef92}.story-result p{font-size:13px;line-height:1.5;color:#b6caa8;margin:6px 0 0}.story-result-mark{width:32px;height:32px;border:1px solid #678c56;border-radius:50%;display:grid;place-items:center;color:#d6ef92;flex:none}.story-stage[data-beat="4"] .story-result{opacity:1;transform:none}.story-stage[data-beat="3"] .night-room,.story-stage[data-beat="4"] .night-room{opacity:.35;transform:translateY(-6px)}.story-stage[data-beat="3"] .story-call,.story-stage[data-beat="4"] .story-call{opacity:0}.story-footer{display:flex;align-items:center;gap:24px;justify-content:space-between;margin-top:16px}.story-footer button{background:none;color:#35503b;border:1px solid #a0b293;border-radius:8px;white-space:nowrap;padding:10px 15px;font-size:13px;cursor:pointer}.story-footer p{font-size:11px;line-height:1.6;color:#6c795f;margin:0;max-width:480px}.story-bridge{font:italic 16px/1.7 Georgia,serif;color:#617157;margin:26px 0 0;text-align:center}.story-strip{display:none}.helper-eyes{transform-origin:26px 26px}.story-stage.is-typing .helper-mouth{animation:helper-talk .5s infinite alternate}.bot-story button:focus-visible{outline:3px solid #bc704e;outline-offset:4px}.story-stage[data-beat="4"] .helper-launch{visibility:hidden}
@keyframes call-ring{0%,100%{transform:rotate(0)}20%{transform:rotate(-14deg)}40%{transform:rotate(12deg)}60%{transform:rotate(-8deg)}}@keyframes call-wave{0%{scale:.8;opacity:.6}100%{scale:1.5;opacity:0}}@keyframes helper-type{0%,60%,100%{transform:none}30%{transform:translateY(-3px)}}@keyframes helper-talk{to{transform:translateY(-1px) scaleY(.8);transform-origin:26px 36px}}
@media(max-width:700px){.bot-story{padding-top:20px;padding-bottom:65px}.story-intro{grid-template-columns:1fr;gap:20px}.story-intro>p{font-size:15px}.story-stage{height:790px;border-radius:18px}.story-top{top:20px;left:20px;right:20px;letter-spacing:1px;font-size:8px;gap:10px}.story-caption{left:20px;top:55px;width:calc(100% - 40px);font-size:21px}.night-room{top:127px;left:4%;width:92%;height:190px}.night-sofa:after{box-shadow:none}.night-sofa{width:76%}.night-sofa:before{left:16px;right:0}.night-window{right:11%;width:64px;height:73px}.night-window:after{left:29px}.night-guest{left:45%;transform:scale(.9) rotate(-6deg);transform-origin:bottom center}.night-lamp{transform:scale(.85);transform-origin:bottom center;left:3%}.story-call{top:366px;left:15%;width:70%}.helper-launch{bottom:28px;right:20px}.helper-hello{right:98px;bottom:38px;font-size:13px}.story-chat{top:auto;bottom:88px;right:14px;left:14px;width:auto;max-width:none;height:485px;padding:16px 14px 12px}.story-message{font-size:13px;padding:8px 10px}.story-disclosure{margin:6px 0 10px;padding-bottom:8px}.story-result{left:20px;bottom:20px;width:calc(100% - 40px);gap:9px}.story-result strong{font-size:18px}.story-result p{font-size:11px;margin-top:3px}.story-result-mark{width:26px;height:26px}.story-stage[data-beat="3"] .night-room,.story-stage[data-beat="4"] .night-room{opacity:.24}.story-footer{align-items:flex-start;gap:15px}.story-footer p{font-size:10px}.story-bridge{font-size:14px}.helper-header strong{font-size:14px}.helper-header span:not(.helper-online){font-size:10px}}
@media(prefers-reduced-motion:reduce){.story-stage,.story-footer{display:none}.story-strip{display:grid;grid-template-columns:repeat(3,1fr);background:#16332b;border-radius:18px;padding:28px;gap:26px;color:#f4edd5}.story-strip article{position:relative}.story-strip article>span{font:9px Arial,sans-serif;letter-spacing:1px;color:#afc595}.story-strip h3{font:21px/1.3 Georgia,serif;margin:18px 0 12px;color:#d6ef92}.story-strip p{font-size:13px;line-height:1.65;margin:0;color:#d4ddc5}.strip-helper{width:48px;float:right}.story-strip+ .story-bridge{margin-top:18px}}@media(prefers-reduced-motion:reduce) and (max-width:700px){.story-strip{grid-template-columns:1fr;gap:30px}}
